Frequently Asked Questions

Read our frequently asked questions about The Bark Inn, dog care and safety, and our services.

The Bark Inn is exclusively for those small dogs that enjoy the company of others of a similar size.

Those who enjoy playing and have fun together have on offer water play, a sand pit for digging, friendly games of chase, & a variety of toys.

And those who like to relax have the ability to snooze in the guest lounge listening to music or watching a movie, or relax on the deck.

Our guests have the ability to be inside or out as they wish during our day.

If you prefer to provide your dogs regular diet, for the continuity and reduction of possible digestive upset, the price is our standard nightly rate.

If it is not practical for you to provide your own, we are able to supply either K9 Natural, Carnivoro, Ziwipeak or wet food for  $3.50 per meal. Please advise us upon booking and we will calculate the total cost for you.

Our prices have been set per guest.

We keep numbers low so each dog gets the best care.

Our guest lounge, attached to our house, is fully insulated with a heat pump and HRV system for your dog’s comfort.

Each guest is provided their own place for sleeping comfort with their bed or one of our comfy beds.

Guests from the same household can have an area to sleep together, talk to Jo if you would like this option.

Parvo Virus, Distemper, Hepatitis (Vanguard 5) – every 3 years.

Leptospirosis and Canine Cough – yearly.

If your dog receives different vaccines, please contact your vet for frequency required.

Vaccines due to expire during or within two weeks after the boarding period will need to be renewed prior to attending The Bark Inn.

All vaccines are required no less than 14 days prior to attending The Bark Inn Ltd to provide full immunity.

We can arrange a pick-up / drop-off from Taupo. An extra charge may apply.

For secure transport, we use the Variocage crash tested crating system or have dogs secured via seatbelt harnesses.

Yes, but please let us know of all medical problems and medication when booking.

We can not take any dogs that have a contagious disease or condition or dogs who have had a transmittable condition within the last 30 days without a certificate of clearance from your vet, this is for the safety of all our guests.

We love the opportunity to show you around.

We require you to make a booking so we can give you our undivided attention.

Our guests are small dogs who enjoy and are comfortable with other dogs of a similar size.

The Bark Inn Ltd take dogs standing up to a maximum of 42cm from ground to shoulder when adults.

Weight discussed upon application, please indicate on our form the current weight.

The Bark Inn Ltd does not take Bull Terriers, Bull Dogs or Staffordshire Bull Terriers (Staffies), these dogs while they can stand within the maximum height, are considered outside the small dog range.

If The Bark Inn Ltd feels any other dogs that meet the height requirement may not be a good match for our other guests The Bark Inn Ltd will offer suggestions for alternate pet care.


You are required to pay the full charge for all bookings before dropping off your dogs.

Payment by internet or bank deposit must be cleared before the dogs are dropped.

No personal cheques.

All bookings for peak periods (20 Dec to 20 Jan) require a $100 deposit at time of booking being confirmed by The Bark Inn.

Peak period bookings (20 Dec to 20 Jan) require a minimum 5 nights stay. This is to provide a more settled routine for our guests.

Yes we offer day stays, dogs must have been for an assessment first.  On offer is a membership (Mid-week Country Club) Tuesday to Thursday, or a casual Weekender day retreat option available Saturday and Sunday. Contact Jo to discuss your needs.

We require all first time bookings to attend an assessment day a few weeks prior to you going away for us to make sure your dog is comfortable in our environment.

We will assess if your dog is comfortable and proceed from there.

We make every effort to give your dog a warm, happy, safe and low stress environment.

The Bark Inn Taupo, Country Retreat for Dogs

Reviews from previous customers

  •  Cheryl H

    Highly recommend Jo!! Ollie thoroughly enjoyed his time with her. Incredible facilities, so well-kept and can just see what great care Jo takes of her fur boarders. Just loved seeing photos and the interactive feedback which gave us total peace of mind that Ollie was happy and having a great time. Ollie will definitely be back 💙💙 thanks again Jo, you are amazing!!

  •  Sandra F

    Highly recommend Jo to look after your dog. They will have so much fun and be very well cared for. Jo is very knowledgeable and has the best facilities I have ever seen.

  •  Abby O'S

    Our 6-month-old puppy has just finished his first ever retreat, and he had such a great time. Jo looks after the dogs in her care so well, we have been very impressed. We highly recommend The Bark Inn.

  •  Michelle A

    It was good to find a place that takes a limited number of dogs and they get more individual attention. Thanks Jo, Charlie was tuckered out on the way home.

  •  Kirsty W

    There are not many places I can trust with my best friend, Koda. But I have complete trust in Jo. Her extensive knowledge and care for dogs puts my mind at ease. Booked Koda in for the weekend and got photos and updates on how he was doing, fantastic service! He had a blast! Thanks!

  •  Kay M

    I loved the retreat, so safe and secure and I loved getting regular photo updates and the activities that you had for Freddie throughout his stay. You were so caring of Freddie - he really got the deluxe treatment! Many thanks.

  •  Jo L

    Had a fabulous weekend away. Love seeing all the photos and activities Mo got up to. He not only had physical stimulation but mental as well. Thank you for looking after him so well. Definitely personal service. No hesitation recommending to others.

  •  Maria C

    Would definitely recommend, our dogs loved their time at the retreat.

  •  TC

    Jo is amazing and the dogs she looks after are cared for so well. It is so nice to be able to go away and know your dog is truly looked after. Jo spends so much one on one time with her visitors and explores all sorts of engaging techniques with them to keep them stimulated. They have so much space to play and the facilities are amazing. They are also spoilt with a heat pump on cold nights. This place is truly a retreat for dogs. Great work Jo and thank you. I doubt there is a better facility around.

  •  Maree Green

    I had the pleasure of first meeting Jo many years ago at our local dog club where I am a volunteer trainer. Jo came on board after I noticed her kind and clear way she had with her own dogs. Together we helped many owners build better relationships with their dogs and train them well. Jo truly loves dogs (of all shapes and sizes) and I would totally trust her with my own (I don't trust just anyone with my fur children). Now she has moved away from Auckland I will miss seeing her at dog club and out walking her own dogs and other people's dogs at our local forest. Best of luck Jo (not that you need it, you are awesome).

  •  Dan and Ann

    The first meeting with Jo impressed both of us. The time she spent getting to know our dogs and us was very important and the whole experience was a big jump for us, especially entrusting a stranger with Tui and Maggie. But the way they both react when they see Jo is enough to know the decision to use her was correct. We would have no reservation in recommending Jo to anyone.

  •  Kay M

    Jo was part of my dogs' lives for more than 18 months as their daily dog walker while I was at work. She did so much more than walking the dogs and took a lot of care of them on their daily walks. She had enrichment games for them every day, suggestions for weight management and sourced food that would be helpful. She did lots of her own training, so I felt like the dogs benefitted from her knowledge and techniques. Jo noticed possible health concerns and I know she was giving my dogs the same care that she gives to her own. They were always happy with her. I absolutely trust her with my dogs. Totally recommend Jo.